Cynthia Dolan has been named The Tullahoma News’ Employee of the Year for 2018.
Dolan serves as human resources, accounts receivable and payroll administrator for The News.
Since Dolan joined the organization in June of 2016, starting as an accounts receivable clerk, she has progressively taken on more duties and responsibilities.
“I do payroll, collection calls and anything HR related,” Dolan said.
She also assists customers with their account information.
Additionally, Dolan audits the paper.
“I check to make sure the ads that ran match the manifest that gets billed out, so that everything is billed correctly and customers are charged correctly,” Dolan said.
Dolan enjoys her job and spending time with her colleagues.
“I love the atmosphere, and I enjoy coming to work,” Dolan said. “Our customers are pleasant – they are good to interact with.”
She spends her spare time with her family.
Dolan and her children – Conor, 6, and Kenley, 3 – like to explore the outdoors, watch movies and play board games.
She is a graduate of Franklin County High School. Born and raised in Franklin County, Dolan lives in Winchester, but she enjoys working in Tullahoma.
“It’s a bit of a drive, but it’s worth it,” Dolan said. “Tullahoma has more of a ‘city feel’ and I like to come and work here.”
Dolan was selected as the Employee of the Year through a nominating committee.
“We were primarily looking for someone who went over and above the requirements of their job and contributed outside of what they were asked to do,” said Brian Blackley, publisher of The News.
With Dolan gradually taking on additional duties and learning eagerly and quickly, she deserved the recognition.
“We had moved Cynthia a couple of times – we had her at the front doing reception duties, and we moved her into accounting – and she took to it really quickly and really well. We were concerned whether or not she would be able to be a good fit in there.”
Not only was she a good fit, but she “is an absolutely indispensable part of our accounting department,” said Blackley.
Dolan goes out of her way to fulfill her responsibilities, said Blackley.
“She does a really good job with collections and makes sure that the money is accounted for properly,” Blackley said. “She has just really stepped up and moved into a position she really wasn’t trained to do, and she did a really good job when she moved into it.”
Deborah Wimsatt, accounting manager for The News, also praised Dolan.
“Cynthia is a wonderful young lady,” Wimsatt said. “When she started here, she didn’t have a lot of experience in bookkeeping. But over the past year, she has really developed and come into her own and is turning into an outstanding bookkeeper. She started in accounts receivable, but she has taken on more responsibilities and duties. Not only does she do accounts receivable but she also assists with the receptionist position and handles the majority of our HR and payroll.”
Every year, The News recognizes outstanding employees for their performance. Dolan was recognized during a company luncheon Dec. 17.